Contact Us

Get in touch


All enquiries 0800 085 0845
24 hour emergency helpline 0800 085 0845
(Option 1 for new fault and existing claims)
Policy queries 0800 085 0845
(Option 3 for customer service)
Service appointments 0800 085 0845
(Option 2 for our services department)
National Gas Emergency Service 0800 111 999


Write to us at:

CORGI HomePlan Ltd.
1 Masterton Park
South Castle Drive
KY11 8NX
[email protected]


Making a complaint

We will always aim to do our best but unfortunately there may be times when things go wrong. If for any reason, we have not met your expectations we have a team at our UK based call centre that will be able to assist you quickly. Customer care line: 0800 085 0845 (Option3).

You can view details of all our complaints contact details by clicking on the 'YES or NO' link below.

To allow us to direct you to the correct process, please answer the following question:

Is your complaint in relation to the annual service of your boiler?





Our complaints data summary can be viewed here. It has been published in accordance with the guidelines from the Financial Conduct Authority.

If you’re an engineer looking to work with us, find out more information in our Working for CORGI Homeplan section.


What our customers say...