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The safety of our customers, engineers and staff is our highest priority. Our call centre is currently receiving high volumes of calls and we anticipate it could take you longer to get through to us.
See the latest updates and FAQs
HOW TO GUIDES
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How can we help?
CORGI HomePlan 24-houremergency helpline
0800 085 0845
If you smell gas, please call the National Gas Emergency Service
0800 111 999
YOUR QUESTIONS ANSWERED
What are the advantages of being in the CORGI HomePlan Trade Network?
What if I already have a home emergency plan elsewhere?
When does my cover start?
How do I join the CORGI HomePlan Trade Network?
How quickly do I need to attend to a customer when a new job comes in?
When will my boiler be serviced?
If I turn a job down, will I be knocked down your list?
Are there any callout or excess charges?
Do you provide Landlords/Buy-to-let cover?
What type of boiler and heating systems do you cover?
Do you employ your own engineers?
Once I’ve signed up what happens next?
Can I get a morning/afternoon appointment?
Can I pay annually?