0800 085 0845

Advanced (excess)

Our Advanced cover has all the same fantastic benefits of our Starter cover but for extra peace of mind and cover it also includes your gas and water supply pipe and internal drains - you won’t be spending a lot of your valuable time (and money) trying to fix things when something goes wrong with your home or heating system.

What's covered in your package

Boiler & Central Heating System

  • Gas fired central heating boiler, flue and controls
  • Thermostats, heating controls, circulating pumps and motorised valves
  • Time clock or programmer
  • Hot water, feeds, expansion tanks, cylinders and immersions
  • Radiator and valves
  • Pipes and fittings

Plumbing

  • The hot and cold water pipes internal to your home between the stopcock and your taps or appliances
  • £2,000 claim limit

Electrics

  • Electrical circuits
  • Fuse box
  • Circuit breakers
  • Sockets and light fittings
  • £2,000 claim limit

Gas supply pipe

  • Gas supply pipes located in your home, which supply the central heating boiler and other gas appliances, that connect your home to the gas mains supply
  • £2,000 claim limit

Water supply pipe

  • Water supply pipes within your boundary between your home and the mains supply pipes
  • Excavation of underground pipes
  • Up to £2,000 claim limit

Annual boiler service

  • A visual check of the boiler
  • The boiler being fired safely to identify any working faults
  • A flue gas analysis efficiency test
  • Opening up the boiler and inspecting it, if necessary
  • Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulations
  • Checking and adjusting the system pressure
  • Cleaning the condensate trap
  • Visually checking and bleeding radiators, if necessary
  • A visual check of the hot water cylinder
  • Confirmation in writing that the service has been carried out

The Annual boiler service does not form part of the insurance contract

Internal drains

  • Blocked or leaking internal drains and waste pipes
  • £2,000 claim limit

Things we don't cover

  • Pre-existing, system design or installation faults
  • Underfloor heating and controls 
  • Boiler repairs are limited to £300 in the first three months of your cover
  • If your boiler is 7 years old or more when you take out the policy, your monthly premium will increase by £2.00
  • Damage caused by weather or freezing
  • Repair or replacement of the boiler should the CORGI HomePlan engineer determine that it is beyond economical repair or if new manufacturer or manufacturer approved replacement parts are not available for the make/model of the boiler specified in your policy schedule
  • The first £60 of any claim
  • Damage caused by or arising from sludge,
    scale and other debris in the central heating
    system and related pipework
  • Damage arising as a result of disconnection
    from, re-connection to or interruption of the gas, electricity or water mains services to your home
  • Electrical “Terminal Ends” (for example such
    as light bulbs, extractor fans, electric showers, domestic appliances)
  • Any water supply pipe outside the boundary of your home or for which you are not responsible, or fresh water pipes beneath or inside any building or outbuilding.
  • Shared drains
  • Damage caused when your home is unoccupied for more than 30 days in a row
  • We do not cover Landlords or Guest Houses/B&Bs

 

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Policy terms and conditions
Insurance Product Information Document
Distance Marketing Information

Top Rated

Advanced (excess)

£18.00

a month
BUY NOW
  • UK's top rated boiler and home emergency cover
  • Unlimited callouts
  • Parts and labour included
Terms and Conditions apply

Any questions? Call FREE on

0800 085 0845

FAQs

Your questions answered

  • What if I already have a home emergency plan elsewhere?

    You should be able to cancel and switch to CORGI HomePlan. For more information, please call our sales team on 0800 085 0845.

  • When does my cover start?

    Your CORGI HomePlan policy starts on the day your application is accepted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent pre-existing problems and to keep our prices low.

  • What are your response times?

    In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00am or within 24 hours of your call.

    In the event of a gas leak please call the National Gas Emergency Service on 0800 111 999 (FREEPHONE)

  • When will my boiler be serviced?

    Your boiler service will normally be carried out towards the annual anniversary of your policy. Our boiler services usually take place between March and October following the year your policy began. When you sign up, you will be advised what month your boiler has been scheduled for and the month prior to this, we will be in touch to arrange a suitable day and time for one of our engineers to conduct it.

  • Are there any callout or excess charges?

    If you have selected one of our standard plans without a £60 fixed excess charge, then you will pay no excess charges except in the following circumstances where included in your cover:

    • Drainage callouts - £50 excess
    • Taps and toilets callouts - £50 excess


    If your boiler is 7 years or older at the inception of cover you will also pay a £50 excess for boiler callouts. An excess waiver may be purchased for boilers over seven years old for boiler callouts – please call our sales team on 0800 085 0845 for more details.

    If you choose to take out one of our policies with a fixed £60 excess, then you will be charged £60 for each callout. This charge does not apply to subsequent visits made within 30 days, to fix the fault identified at the initial callout.

    There is no callout charge for your annual boiler service.

  • Am I tied into a contract?

    No, you are free to leave us at any time, however cancellation charges may apply.

    If you cancel the policy within 14 days of the date you receive your policy documents, we will refund the premium
    paid for the current policy period with no charges.

    If you cancel the policy after the first 14 days, we will refund premiums already paid for the remainder of the current policy period. Cancellations are subject to a £30 administration charge, along with any claims  fee's if you've cancelled within the initial policy period.

     

  • What will happen to the price after the first year?

    Your price is fixed for the first 12 months – even in the event of a claim. Any price increase for the subsequent year will be communicated prior to the renewal date. We endeavour to keep our prices as low as possible for our existing customers as well as new ones. Certain promotional offers may have extended fixed price period.

  • I have received a promotional offer. Can I sign up online?

    Yes, simply enter the promotional code you received in the letter into the “Have you received CORGI HomePlan mail?” box and follow the on screen prompts. If you have any problems or questions, please call our sales team on 0800 085 0845.

  • I’m not clear about the differences between the promotional offer and your standard products?

    Details of our standard products can be found at www.corgihomeplan.co.uk/our-products. Our seasonal offers are unique invitations to carefully selected individuals. We strive to provide sufficient details in our promotional literature, however recipients are encouraged to call our sales team on 0800 085 0845 to answer any questions you may have.

  • What locations do you cover?

    We cover the majority of mainland UK. However, some remote areas (e.g. parts of the Scottish Highlands) may not be covered. If you are unsure, please contact us on 0800 085 0845.

  • What type of properties do you cover?

    We cover all types of houses and flats.

  • Do you provide Landlords/Buy-to-let cover?

    Not at present.

  • What type of boiler and heating systems do you cover?

    We cover domestic central heating boilers supplied by mains gas. We cover 95% of all domestic boiler brands and models. If in doubt, please call us on 0800 085 0845.

    We also cover radiators and heating controls supplied by domestic mains gas boilers.

    We do not cover:

    • LPG, Oil fired, solid fuel or electric boilers and heating systems.
    • Back boilers or dual purpose boilers such as AGA or Rayburn.
    • Central heating and/or controls specifically designed for piped or electric underfloor systems.

  • Once I’ve signed up what happens next?

    Once you have signed up successfully, full details of your cover will be sent to you by post or email (depending on your preference). Your personal policy schedule and policy booklet will be included providing all the details you need to know about your policy cover.

  • Do you employ your own engineers?

    No, we've a network of independent engineers that provide our services to our customers. Local engineers can be great, if you get the right one. We’ve helped take those risks away by making sure every local engineer in the CORGI HomePlan network is vetted rigorously. Our network helps us deliver our best possible service and faster callout times. Our call centres are open 24 hours a day, 7 days a week.

     

  • Can I get a morning/afternoon appointment?

    Of course, our local engineer will contact you and arrange a convenient appointment time.

  • Can I pay annually?

    An annual payment option is not available on our website, however if you prefer to pay annually this can be arranged by calling our sales team on 0800 085 0845. If you choose to pay annually it may be possible to bring forward your annual boiler service.

  • What are the claims limits?

    The claims limits are as follows:

    • Central Heating Boiler and Central Heating System – A combined limit of £2000 per claim. Please note, Central Heating Boiler cover claims are limited to £300 per claim in the first three months of cover when taking out your very first policy.
    • Plumbing and electrics – £2000 per claim.


    Where included in your policy the limits are as follows:

    • External drains - £2000 per claim.
    • Taps and Toilets - £2000 per claim.
    • Water Supply Pipes - £2000 per claim.
    • Gas Supply pipes - £2000 per claim.
    • Internal Drains - £2000 per claim for policies taken out after 26th September 2018. £1000 per claim for policies prior 

    Boiler replacement

    • If boiler is less than 7 years old at the initial policy start date and less than 10 years old at renewal, we will pay up to £2,500 for the boiler replacement
    • If your boiler is 7 years old or more but less than 10 years old at the initial policy start date and less than 10 years old at renewal, we will pay a contribution of £400 towards the boiler replacement
    • We will not replace a boiler which is deemed beyond economical repair during the first 6 months following the Initial Policy Start Date.


    For further information, please refer to the full policy terms and conditions.