Being part of our network includes a host of benefits which include:
It’s easy, but first we need to make sure you're eligible. Check our eligibility criteria here. If your skills match our requirements and you would like to join our network of professional tradesmen, please contact our team on firstname.lastname@example.org.
The process involves letting us know about you and your business, what hourly rate you charge and what hours you are prepared to work. Getting registered on to our database usually takes around 7 days.
This depends on where you are located in the country and the demand from our customers. In seven short years, we’ve grown to become the third largest boiler and home emergency provider in the UK, currently providing our services to more than 150,000 happy customers - this number is constantly growing, so there is regular work in every region.
We ask you to be with the customer within two hours for an emergency (uncontrolled water leak) and within 24 hours for all other callouts. When you confirm a callout we ask that you contact the customer as soon as possible so they know when they can expect you, helping them put their mind at ease, knowing someone is on their way.
Due to data protection we're not able to share details on other trade professionals.
You will be required to cover a radius of 15-30 miles, dependent on your location. This will be discussed and confirmed during your application.
No, we understand that not everyone will be available for every job that comes in as you are busy running your business. We are not specific about how many jobs you have to accept, we prefer to keep it flexible.
To make sure you score isn't affected we ask that you update your availability in the portal, so we will only send you jobs when you're available.
Once you accept a job, we will send you details of the customer and the job requirements.
It is then up to you to contact the customer as soon as you can to arrange for a convenient time to visit them.
We ask you to be with the customer within two hours for an emergency (uncontrolled water leak) and within 24 hours for all other callouts.
Firstly, you need to contact us straight away to let us know what work needs doing and we will advise what is covered by the policy and what isn’t.
We will then speak to the customer and let them know that they need a repair that isn’t covered by their policy. At this stage you're able to contact the the customer to see if they would like you to quote for the work and then it's up to the customer if they want you to do the work.
Currently we don't provide uniforms as our customers know that we use local trade professionals who are contracted to CORGI HomePlan. All we ask is that you are clean and presentable as you would be when visiting any customer.
No invoicing is needed for payment. All you need to do is complete your job and it's passed over for payment.
We aim to pay within 10 working days of receiving completed job sheet.
We understand that sometimes negative feedback can be provided, which is out of your control. We always discuss with you any negative comments or feedback we've received from a customer to understand the individual situation.