“The engineers at the UK help desk really understand the work which means that the customer always gets the best advice and the right engineer for the job.”
Alex, a self-employed engineer is a member of the CORGI HomePlan team. “CORGI HomePlan make it clear that they appreciate their engineers”.
CORGI HomePlan is the main source of work for Alex, who says “I’ve never had to look for work. Whether it’s services or breakdowns".
The combination of a friendly team and repeat custom allows for strong relationships too. Alex explains “You can build on relationships. You get to know the customers and they value the consistency too, it’s so rewarding when a customer specifically asks for you too”.