In freezing temperatures your heating and hot water could stop working due to a frozen condensate pipe. Watch the video below to find out how you can get your heating and hot water up and running quickly, without the need of an engineer.
If it’s not your condensate pipe you might find it useful to watch our video on diagnosing problems with your boiler and the three essential checks to rectify the problem with a simple and safe solution.
We've created a series of short films to help you with problems in your home such as how to bleed a radiator or how to reset your boiler. Have a look in our advice section or at our Guides or FAQs for help with some common problems.
Got a question about your CORGI HomePlan cover? Here are our top 10 most asked questions.
There are many small things you can do around the home to avoid a water leak or broken boiler, and we’re happy to talk your through the most common problems. Always start by checking your boiler or heating’s user manual. If you can’t find a solution there, hopefully we’ll have just the tip you need in our Advice hub.
From the importance of getting your boiler regularly serviced, to how to save energy and stay warm this winter, our Guide is the best place to find detailed info on all the most helpful subjects.
Our video guides to help you look after your home heating and get the most out of your boiler.
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