We will always aim to respond to any complaints within 28 days and you will have a named representative dealing with your complaint.
We do this with the aim of providing a quick response from a customer representative who is dedicated to dealing with your query. We find this system works well and as you can see from our TrustPilot ratings, the majority of times, we get it right.
However, if you find this system isn’t working for you, please pick up the phone and talk to us. If you would prefer to send an email or letter our contact details are below.
Customer complaints line: 0800 085 0845
You can write to us at:
CORGI HomePlan Ltd.
1 Masterton Park
South Castle Drive
Or email us at firstname.lastname@example.org