• Absolutely no hidden charges

  • 88% of callouts fixed on first visit

  • 24/7 emergency callouts

  • x

    Absolutely no hidden charges

    All CORGI HomePlan maintenance plans have unlimited call outs, with all parts and labour included. Any exceptions are clearly stated upfront before you sign up.

  • x

    88% of callouts fixed on first visit

    Last year 88% of our home repair and maintenance callouts were fixed on the very first visit. This includes call outs and scheduled appointments.

  • x

    24/7 emergency callouts

    A Gas Safe Registered engineer will normally be with you within 24 hours. For any uncontrolled water leaks, we aim to arrive at your home within 2 hours. At all times you’ll have access to our claims team.

At CORGI HomePlan, we pride ourselves on using only the best independent engineers across the UK. We only work with fully qualified, professional, reliable and Gas Safe Registered engineers who know their area inside out and are as dedicated as we are to providing a first-class service to our customers.

If you have had a bad experience with one of our engineers then we would like to know about it so that we can ensure it doesn’t happen again.

Any feedback from our customers is always valued and duly noted. We will always aim to respond to any complaints within 28 days and you will have a named representative dealing with your complaint who will keep you updated with any queries etc.

Please pick up the phone and talk to us, but if you would prefer to send an email or letter our contact details are below.

Customer complaints line: 0800 085 0845

You can write to us at:

CORGI HomePlan Ltd.
1 Masterton Park
South Castle Drive
Dunfermline
KY11 8NX

Or email us at info@corgihomeplan.co.uk

 

What our customers say...