• Absolutely no hidden charges

  • 88% of callouts fixed on first visit

  • 24/7 emergency callouts

  • x

    Absolutely no hidden charges

    All CORGI HomePlan maintenance plans have unlimited call outs, with all parts and labour included. Any exceptions are clearly stated upfront before you sign up.

  • x

    88% of callouts fixed on first visit

    Last year 88% of our home repair and maintenance callouts were fixed on the very first visit. This includes call outs and scheduled appointments.

  • x

    24/7 emergency callouts

    A Gas Safe Registered engineer will normally be with you within 24 hours. For any uncontrolled water leaks, we aim to arrive at your home within 2 hours. At all times you’ll have access to our claims team.

 

LOCATION:  Dunfermline

ROLE TYPE:  Permanent

WHERE WILL I BE WORKING AND WHAT WILL I BE DOING?


Reporting to the Insight Manager, you will be a key member of the CORGI team, and an opportunity to forge an exciting career in a complex, dynamic and data-centric business.  


The person in this role will be jointly responsible for the core data and insight capability within the business, responsible for delivering high quality MI and insight to support the businesses’ exciting growth agenda, and ensuring we provide clean and consistent customer-level data to our underwriting partner.   


In this role you will be responsible for supporting the Insight Manager by:


  • Creating and producing KPI reporting and MI in general, including analysing performance against targets and investigating root causes of variances


  • Producing clean and consistent customer level data on a monthly basis for our underwriting partners


  • Proactively delivering actionable insights to drive improvements in performance and help the business hit its strategic objectives.  Your recommendations will feed into business strategy to enable informed decisions.


  • Supporting on big insight projects - gathering requirements, interrogating our databases, extracting data and performing complex data analysis.


  • Summarising key findings and presenting insights/recommendations to stakeholders.


  • Support senior management and departments with their day to day needs including analysis and reporting to facilitate business decisions.


  • Act as key stakeholder in maintaining the overall database structures and inputting into database development projects in order to ensure integrity and robustness of data

THAT SOUNDS GREAT - DO I HAVE WHAT IT TAKES?


Essential skills and experience:


  • Degree educated in a numeric, scientific or engineering discipline.


  • Ideally 1-2 years in a similar analytical role, but graduates with a relevant degree  (ie Maths or Statistics) will certainly be considered.


  • Good understanding of advanced analytical techniques, both on a theoretical and practical level.


  • Able to interpret and deliver data in a meaningful format and provide key recommendations to stakeholders.


  • Strong data manipulation skills, able to identify discrepancies and validate data to ensure accuracy.


  • Advanced skills in Microsoft Excel – use of complex formula and functions and pivot tables.


  • Have a real passion/curiosity to provide business insight and the ambition to move your career to a more senior role in the future


Other qualities and experience which would be beneficial include:


  • Experience in a data-rich B2C subscription service business (eg telcos, utilities, financial services etc)


  • Coding experience including use of Microsoft SQL Server (complex queries across multiple tables/unions), and ideally other programmes such as ‘R’ or Python


The successful candidate will be part of a small team with a wide range of stakeholders each with business critical demands.  The capacity to manage competing priorities and manage a range of stakeholders is key.

TELL ME A BIT MORE ABOUT CORGI HOMEPLAN


CORGI Homeplan was set up in 2009 and now provides boiler service and home emergency cover to over 160,000 customers, generating annual net revenues of over £15m, with strong profit margins and cash generation.    


CORGI Homeplan became a member of the OVO Energy Group in May 2017, and is now on a new phase of its journey, with exciting ambitions to aggressively grow its customer base and service offering over the next 2-3 years.


OVO is a proud, challenger brand that never settles for second best.  We’re in the business of building a different kind of Energy Company, one where not only our customers benefit from better service and opportunity but our people do too. OVO was set up to always find a better way and challenge the status quo. We believe in simplicity, transparency and treating people and the planet fairly. But we also believe that attracting and keeping the best talent is key to our bright future, so that’s why our people will always get a chance to share in our success.

THAT SOUNDS LIKE ME!


If this really does sound like you please forward a covering letter and CV to hr@corgihomeplan.co.uk

 

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